By placing an order on quickincomputers.com, you confirm that you have read, understood, and accepted the following policy.

1. Returns & Replacements (The 3-Day Window)

Our store policy lasts for 3 days from the date of delivery. If 3 days have gone by since you received the item, unfortunately, we cannot offer you a refund or exchange.

We only accept returns or provide replacements if the item shipped by us is faulty due to an error on our end (e.g., you received the wrong item) or if the item arrived physically damaged/Dead on Arrival (DOA).

  • Reporting an Issue: If you receive a defective, broken, or incorrect product, you must immediately contact our support team with photographic and video evidence.
  • The Unboxing Video Rule: To successfully claim a defect, transit damage, or missing item, you must provide a continuous, unedited unboxing video recorded at the time of opening the package. The video must clearly show the shipping label and the sealed package being opened.
  • Verification: After receiving your pictures and unboxing video at info@quickincomputers.com, our Operations team will inspect the claim. If your claim is validated and falls within the 3-day window, we will authorize the return or refund. For replacements, once the faulty item is confirmed as shipped back to us, we will dispatch the replacement as soon as possible.

2. Warranty & General Terms

  • Items must be returned together with the original proof of purchase and in their original, undamaged packaging (including all manuals, anti-static bags, and accessories).
  • Manufacturer Warranty: All replacements for operational defects discovered after the initial 3-day window will only be processed in accordance with the respective manufacturer’s warranty terms (RMA). QuickIn Computers does not provide any warranty, guarantee, or technical support beyond what is offered by the original component manufacturer.

3. Non-Returnable Items

The following items are strictly non-returnable and non-refundable under any circumstances:

  • Thermal Paste
  • Mouse Pads
  • Gaming Chairs
  • Cables (HDMI, PSU Cables, Riser Cables, etc.)

4. Reverse Shipping Terms

If a return is authorized:

  • You must pack the order securely in its original and proper packaging. QuickIn Computers is not responsible for any physical damage that occurs during the return transit due to poor packaging by the customer.
  • Shipping Costs: Please be informed that you are responsible for paying the return shipping fee. We do not provide pre-paid return shipping labels.
  • If you have ordered multiple items, you may initiate a return/refund strictly for the individual item that is faulty, not the entire order.

5. Order Cancellation Policy

You may request to cancel your order within 8 hours of the purchasing time on the same day, provided the order has not yet been dispatched.

Because payment processors charge non-refundable fees the moment a transaction occurs, the following cancellation deductions apply (calculated as 7% of your total order value, or the actual payment gateway fees we incurred, whichever is higher):

  • 100% Refund: If the cancellation request is received before dispatch AND the original payment was made directly via direct Bank Transfer / NEFT.
  • 95% Refund: If the cancellation request is received before dispatch AND the payment was made via a Payment Gateway (Credit Card, Debit Card, UPI via Gateway). The gateway fee is deducted as it is not refunded to us by the processor.
  • No Refund: If the cancellation request is received after the order has been dispatched, or if the item is successfully delivered and you simply no longer need/require it (Buyer’s Remorse). We do not accept returns for perfectly working items.

6. Refund Processing (If Applicable)

  • Once your return is received and physically inspected by our team, we will send you an email notifying you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 to 7 business days.

Late or Missing Refunds: If you haven’t received an approved refund yet:

  1. Check your bank account again.
  2. Contact your credit card company or bank. There is often a processing time of 2-5 business days before a refund is officially posted to your account.
  3. If you’ve done all of this and still have not received your refund, please contact us.

Contacting Support

For all return requests, proof of purchase submissions, and refund inquiries:

  • Email: info@quickincomputers.com
  • Mobile / WhatsApp: +91 9203619956